FAQ Page
General
What is Cooked by Conte?
The modern way to dine; a disruptive new option in the market that enables clients better quality food and more time regained throughout the week. We are a network of private chefs that cook in-home meals tailored to clients’ dietary goals, preferences and needs.
Are you a staffing agency?
No. We’re a full-service private chef company. We handle every aspect of your culinary life from planning to clean up. Our chefs are background checked and meticulously interviewed for their culinary skills and personal skills.
What areas do you service?
We serve all of Southern California- Los Angeles, Orange County, San Diego, and Riverside. Outside these zones, we can often accommodate with advance notice (travel fee may apply).
Why Cooked by Conte?
Every household is unique, so we tailor each service to match your specific tastes and expectations. Whether you have perpetually hungry children, want to host a stress free party,or need some streamlined simplicity in your daily life- Cooked by Conte is your secret weapon. We offer curated menus that can be fine tuned to fit your needs and wants. Our transparent pricing and unmatched convenience sets us apart- it is truly the most time saving and stress free way to eat. Less decisions in the kitchen means you can focus on what matters to you.
How do I get started with meal prep?
Browse our menus and choose your items; please let us know of any food allergies or needs. We recommend starting with 3- 4 meals per week to see what food amount works for your household. Notice our per person pricing that allows you to see your savings as you add meals. On the checkout page choose what date and time you would like your food prepared. Once the order is placed, we will reach out to confirm the service details.
Customer Experience
How do you accommodate food allergies?
On each item’s page there is a spot to input dietary needs and preferences.
Add your notes when placing your order, and we’ll confirm all details in a follow-up call to ensure everything is accurate. Please be clear if you have a food allergy or dietary needs so that we can adapt your order. It is of our topmost priorities to ensure we meet the needs and goals of our clients
How soon can I place an order and receive my food?
Please place your order 72 hours in advance. This allows us to prepare for you to have the best experience and really get the most out of your service. For gatherings larger than 8 please contact us directly to discuss the details of your menu and event.
Are cancellations allowed?
Absolutely, we have a full money back cancellation policy and customer tools at your fingertips. To cancel any service without charge a full 72 hours notice is needed. After 72 hours your service may be nonrefundable; preparations for your order begin within the 72 hour window.
You can contact us 24 hours 7 days a week on our contact page or call us at (818) 805-4547 anytime to reach us or leave a voicemail.
When can I expect a response for inquires?
All inquiries are answered within 24 hours or sooner. You can contact us 24 hours 7 days a week on our contact page or call us at (818) 805-4547 anytime to reach us or leave a voicemail.