FAQ Page
General
What is Cooked by Conte?
Cooked by Conte is a private in-home chef and meal prep service. A professionally trained chef comes to your home and prepares fresh, customized meals in your kitchen—using premium ingredients, tailored to your dietary needs, and portioned for the week ahead.
There are no ghost kitchens, no mass production, and no prepackaged meals. Everything is cooked where you live, for how you eat.
Who do you serve?
We are for families and individuals who want a better way to feed themselves and their families: in-home, chef-prepared meals made to your standards. It is the future of dining and Cooked By Conte is the
What areas do you service?
We currently serve Southern California, with a primary focus on the Inland Empire:
Temecula, Murrieta, Menifee, French Valley, Winchester, Wildomar, Fallbrook, De Luz, and surrounding areas.
We also accommodate select clients in Orange County and Los Angeles.
Give us a call to see how we can work together, we would love to hear from you. Reach us 7 days a week 8am-8pm at (818) 805-4547
Why Cooked by Conte?
Because food should support your life, not drain your time or energy.
Cooked by Conte exists to remove the daily stress of cooking while raising the quality of what you eat. Every meal is prepared by a trained chef with real culinary experience, using ingredients you can trust, in portions that actually make sense for families.
It’s not meal delivery.
It’s not catering.
It’s personal, consistent: food done right.
Do I have to pay upfront?
Yes. Payment is collected at checkout when you schedule your service.
We walk you through everything before your first service so there are no surprises.
How do I get started with meal prep?
You choose your menu items, select a date and time, and complete checkout on our website.
To get the most out of our service we recommend using our client onboarding form available on the homepage, service pages and in the menu bar at the top of the page.
Day of Service: Once booked, your chef arrives at your home and takes care of the rest- from prep to cleanup- so your fridge is stocked and your week runs smoother.
Customer Experience
How do you accommodate food allergies?
When checking out, there is a spot to input any dietary needs and special requests. Please input allergies, preferences, and requests here.
Please be clear if you have any food allergies or dietary needs. It is of our topmost priorities to ensure we meet the needs and goals of our clients.
How do I update my food allergies and dietary needs form?
To update new allergies/restrictions please speak us directly at (818)805-4547 to update your account information.
Do you shop and clean up?
Yes. Your chef handles shopping, meal prep, cooking, and cleanup, leaving your kitchen spotless and your meals ready to eat or reheat.
Can I choose the days and times for my chef?
Absolutely. You choose the day and time that works best for your family. For example, Tuesdays at 2pm. We’ll confirm your appointment and email you a quick overview of what to expect.
How soon can I place an order and receive my food?
We’ll confirm your info, and once verified (via phone), you can place your first order.
To place your orders choose from our menu and submit it at least 72 hours prior to your chosen service date.
Am I allowed to skip a service date and are cancellations allowed?
Yes, you can skip a service date. We understand life gets busy whether it is a holiday, vacation or an emergency. Just let us know at least 72 hours in advance so we can accomodate your needs and ensure proper billing.
Yes, we offer a full money-back cancellation policy with at least 72 hours notice. After that window, preparations begin and the service may be nonrefundable.
You can reach us anytime through our contact page or by calling (818) 805-4547.
How do you choose your chefs?
Each chef is chosen based on rigorous company standards; hundreds apply and few are chosen.
We are proud to send each chef into our clients homes and are confident in their skills; both culinary and professional.